AI Receptionist · HVAC
Your techs are on a roof. Calls still get answered.
The first hot day of summer and the first cold night of winter both bring a wave of calls, and the homeowner who reaches voicemail calls the next company. The AI Receptionist answers, books the visit and sends you the details.
Heat wave Tuesday · Coastal Air & Heat
- Booked: AC not cooling1:15 pm · Wed 8:00 am service visitBooked
- Message: maintenance plan question3:40 pm · Callback number confirmedMessage
- Question: do you service heat pumps?8:22 pm · Answered from your notesAnswered
Made for the busy season
What it does for an HVAC company
Service calls booked
A homeowner with a system down wants a time. It offers open slots on your calendar and books one while they are on the line.
The address and the problem
It writes down what the system is doing and reads the callback number back, so the tech arrives knowing what to expect.
Your service area, stated plainly
Callers outside the area you list are told so politely, instead of booking a visit you cannot make.
Nights and weekends
Choose after-hours answering and the late-night calls come in as bookings and messages, not missed calls.
Step by step
Up and running before the next rush
- 1
Add your notes
Systems you service, brands you work on, your area and your hours.
- 2
Set when it answers
Missed calls during the day, after hours, or every call during peak season.
- 3
Test and forward
Make a free test call, then forward unanswered calls from your business number.
Pricing
Plans for HVAC teams
Every plan is the same receptionist with the same features. The only difference is how many minutes of calls it answers each month.
Starter
$49/mo
100 minutes of calls a month, then $0.35 a minute
For a few missed calls a day.
- Most popular
Pro
$99/mo
250 minutes of calls a month, then $0.29 a minute
For a busy line most days.
Growth
$199/mo
600 minutes of calls a month, then $0.25 a minute
For a team that lives on the phone.
Every plan includes
- A local phone number for the receptionist
- Answers after hours, nights and weekends
- Books appointments, synced with your calendar
- Transfers callers to a person
- Email summary and transcript of every call
Calls under 15 seconds are not billed. Switch plans any time, prorated. No website needed. Billed monthly through your 1Digital account, and you see the price before you pay.
Get AI Receptionist
Two ways to add it
Already a 1Digital client?
Sign in to your client portal, open Add-ons, and check out securely with Stripe. You see the price before you pay, and it is added to your account straight away.
Open my client portalNew to 1Digital?
Tell us about your business with the form and we will set AI Receptionist up with you.
- ›Keep your number: unanswered calls forward to the receptionist.
- ›Switch to a bigger plan for peak season, prorated.
- ›Pair it with Call Tracking to see which ads bring in service calls.
Every feature and current price is listed on AI Receptionist on WorkspaceCMS, the platform 1Digital built that runs it.
Common questions
Can it tell an emergency from a routine call?
Can it quote a repair price?
Can it send the job to my technician?
What if call volume jumps in summer?
Explore the AI Receptionist
See how it fits your business
Guides
Features
- After-hours answeringNights, weekends and holidays answered, with a booking or a message waiting in the morning.
- Appointment bookingCallers book open times on your calendar, confirmed only once the calendar accepts them.
- Call transferHands the caller to your team during business hours, and books a time when no one is free.
By industry
- DentistsNew patient calls and appointment requests answered while the front desk is with a patient.
- HVACYou are here
- Law firmsProspective clients get an answer and a consultation time instead of a voicemail box.
- Med spasTreatment questions answered from your menu and consultations booked between appointments.
- PlumbersLeak and drain calls captured with the address and a confirmed callback number.
- Real estateBuyer and seller calls answered during showings, with a time on your calendar to talk.