Pay for minutes, not features

Choosing a plan

Start from your missed calls, not your total calls. The receptionist only uses minutes on the calls it answers.

Hear it answer

Example calls in Tactly's voice, with a sample voice playing the caller. Under each one is the summary the owner gets by email.

• Plumbing · 0:26

  Books a repair

  Brightline Plumbing

  A caller with a leaking water heater booked a visit for Thursday at 9 a.m. The summary and full transcript were emailed to the owner.

  Read the transcript

  1. Tactly: Thanks for calling Brightline Plumbing. I'm the virtual assistant, and this call may be recorded. How can I help?
  2. Caller: Hi, yeah, my water heater's leaking. Is there any way someone can come out this week?
  3. Tactly: I'm sorry to hear that. I have Thursday at 9 or Friday at 1. Which works better?
  4. Caller: Oh, Thursday at 9 works. Thanks.
  5. Tactly: You're booked for Thursday at 9. We'll see you then.

• HVAC · 0:41

  Repair booking

  Northwind Heating and Air

  Paula Reyes called because her furnace is blowing cold air. She booked a no-heat repair for tomorrow at 8:30 a.m. at 41 Linden Court.

  Read the transcript

  1. Tactly: Thanks for calling Northwind Heating and Air. I'm the virtual assistant, and this call may be recorded. How can I help?
  2. Caller: Hi, yeah, our furnace is blowing cold air, and it's getting pretty chilly in here.
  3. Tactly: Sorry about that. I can get a technician out to you. May I have your name and address?
  4. Caller: Sure, it's Paula Reyes, at 41 Linden Court.
  5. Tactly: Thanks, Paula. I have tomorrow at 8:30 a.m. or 1 p.m. Which works better?
  6. Caller: Oh, 8:30. The earlier the better, honestly.
  7. Tactly: You're booked for tomorrow at 8:30 a.m. at 41 Linden Court. The technician will see you then.

• Law firm · 0:34

  Transfer to a person

  Calder and Voss Law

  A new caller was in a car accident yesterday and has a sore neck. They are looking for a lawyer and were transferred to Dana in Intake.

  Read the transcript

  1. Tactly: Thank you for calling Calder and Voss Law. I'm the virtual assistant, and this call may be recorded. How can I help?
  2. Caller: Hi. So, I was in a car accident yesterday, and I think I need a lawyer.
  3. Tactly: I'm sorry that happened. Is anyone hurt and in need of help right now?
  4. Caller: No, no, I'm home now. My neck's just sore, that's all.
  5. Tactly: Thank you. Dana in Intake handles new cases. Would you like me to connect you to her now?
  6. Caller: Yes, please, that would be great.
  7. Tactly: Connecting you to Dana now. One moment.

• Cleaning · 0:42

  Price question

  Sparrow Home Cleaning

  Dev Patel asked about a move-out clean for a three-bedroom house at the end of the month. He was told move-out cleans start at $250 up to two bedrooms and booked a walkthrough for Friday at 10 a.m.

  Read the transcript

  1. Tactly: Good morning, Sparrow Home Cleaning. I'm the virtual assistant, and this call may be recorded. How can I help?
  2. Caller: Hi, so I'm moving out of a three-bedroom house at the end of the month, and I was wondering how much a move-out clean is.
  3. Tactly: Move-out cleans start at $250 for homes up to two bedrooms. For three bedrooms or more, the team does a quick walkthrough first so the quote is exact. Would you like to book one?
  4. Caller: Yeah, sure. Could we do Friday?
  5. Tactly: Friday at 10 a.m. is open. Can I take your name?
  6. Caller: Yeah, it's Dev. Dev Patel.
  7. Tactly: You're all set, Dev. Friday at 10 a.m. for the walkthrough.

• Bakery · 0:35

  A question it can't answer

  Larkspur Bakery

  Amy asked whether the bakery ships birthday cakes to another state, for her sister in Ohio. That was not in your notes, so she left a message for a call back.

  Read the transcript

  1. Tactly: Hi, thanks for calling Larkspur Bakery. I'm the virtual assistant, and this call may be recorded. How can I help?
  2. Caller: Hi! Quick question. Do you ship birthday cakes out of state? It's for my sister in Ohio.
  3. Tactly: I don't have that information, and I'd rather not guess. I can have the owner call you back with an answer. Would that help?
  4. Caller: Yeah, that's fine. It's Amy, at 555 0163.
  5. Tactly: That's Amy at 555 0163. The owner will call you back about shipping a cake to Ohio.

More sample calls, with transcripts and downloads, on Tactly.ai ›

Pricing

Every plan is the same receptionist with the same features. The only difference is how many minutes of calls it answers each month.

• Starter

  $49/mo

  100 minutes of calls a month, then $0.35 a minute

  For a few missed calls a day.

  Start free trial
• Most popular

  Pro

  $99/mo

  250 minutes of calls a month, then $0.29 a minute

  For a busy line most days.

  Start free trial

• Growth

  $199/mo

  600 minutes of calls a month, then $0.25 a minute

  For a team that lives on the phone.

  Start free trial

7-day free trial with 30 minutes included. Card on file, cancel anytime.

Already a client? Add Tactly from your 1Digital client portal or your WorkspaceCMS dashboard so everything stays on one account.

Calls under 15 seconds are not billed. Switch plans any time, prorated. No website needed. Billed monthly through your 1Digital account, and you see the price before you pay. On a WorkspaceCMS Essentials website plan it cannot book appointments; booking by phone needs Growth or above. Extra charges outside the plan: each phone number outside the US (Mexico, Spain or Latin America) is $10 a month on top of your plan and takes calls only; it cannot send texts. Your US local number, and texting on it, are included in every plan with no extra fee.

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