IT & eCommerce website support can become costly, and bad IT support can cost you more! The eCommerce website development team that supports your site is the lifeline of your operation. Hiring the right eCommerce experts to handle this responsibility can be a challenging task, and support you can rely on is a critical element you can’t afford to be without!
1Digital® is an eCommerce website agency specializing in every facet of the eCommerce world. We know that no website is perfect and that you will inevitably run into technical issues that are beyond a quick fix. From emergencies to simple bugs, a competent technical support team can make the difference between a mild inconvenience and a huge headache. Our expert eCommerce support team is here to provide a crucial lifeline for your business. We have a knowledge base that includes everything from basic website design to diving into the code of complex custom features and our team is here to provide genius solutions with a quick turnaround. When you choose 1Digital® to provide your eCommerce support services, we will be ready to fix any bugs you experience and ensure that your site will be back up and running in no time.
At 1Digital® we employ a team that includes eCommerce design, development, and digital marketing experts. Whatever issues your eCommerce store may encounter, we can implement the perfect solution in no time. We can also provide ongoing maintenance to ensure that your eCommerce website is constantly using the latest tools and features. Our team is always available to provide excellent support with quick turnarounds so technical issues will never hold your business back.
We are a group of creatives, strategists, designers and developers that have broad and deep expertise in the area of eCommerce, headquartered out of Philadelphia and Quebec, with genius 1Digital® employees working around the globe. We are an agile digital agency that is a one-stop shop for every piece of the eCommerce puzzle, from the conception of an idea, to the delivery of the final product, and the nurturing of that creation until it reaches its full power. We see boundless opportunity in the eCommerce industry and the limitless potential in every store.
When you need website development support and maintenance, from small bugs to complex fixes and solutions, 1Digital® can be your extended IT team of eCommerce experts. Not only do we offer professional support as you need it, but we’re also available to provide ongoing website maintenance to help with regular updates, installing new features, and keeping you up to date with the latest website enhancements.get started
Our eCommerce website development support plans and options can be calibrated to your needs. You can keep our experts engaged to automatically update and monitor your site, or we can be your on-demand team that gets assignments and executes on command. With a 24 to 48 hour turn-around time for most issues, we’re always available to handle tickets efficiently and effectively. Some tasks can even be handled within a few hours, depending on our staff availability. Emergency eCommerce web support is also available for larger projects.get started
When other companies require large minimums and complex agreements, 1Digital® keeps things simple. We offer multiple support plans depending on your requirements. We’ll sign a straightforward support agreement that allows your team access to all of our support resources. We’ll invite you to our internal CRM system, and from there you can assign support tickets and create estimates for more ambitious eCommerce website changes.get started
Moving your eCommerce website to the next level requires a next level team. 1Digital® has years of experience helping eCommerce merchants of all stripes engage their customers and convert more visitors. If you’re thinking about bringing in a team of professionals for serious eCommerce assistance, trust the experts at 1Digital®.