AI agents that work for your online store
A chat agent that answers shoppers, a writer for your product pages, an AI receptionist for your phone, call tracking that marks which calls were leads, and agents that write your SEO content. We set them up, run them with you, and build custom agents for the jobs only your store has. You approve what they write before customers see it.
Oversees the team
You and your team
- Approve what reaches your customers
- Take over any chat or call that needs a person
8 live agents report here · set up and tuned by 1Digital®
Org chart: you and your team at the top, with the eight live AI agents reporting to you, grouped by the job they do: Sell, Answer, Grow and Follow up.
Shopper questions
AI Chat Agent
Answers sizes, shipping and returns in a chat window on your store.
Hands the chat to a person when it shouldLiveProduct pages
Product Page Writer
Rewrites product descriptions, SEO titles and image alt text from your product data.
Nothing changes on your store until you approve itLive
Phone calls
Tactly™ AI Receptionist
Answers calls straight away, takes messages and books appointments.
Emails you a summary of each callLiveCall scoring
Call tracking with AI lead scoring
Transcribes each tracked call and marks it lead or not a lead.
You see which calls were real leadsLive
Content and search
AI SEO and content
Drafts blog posts in your brand voice, plus image alt text and link suggestions.
You approve each post before it is publishedLiveYour data
Sage, the AI assistant
Answers questions about traffic, search and leads in plain English.
SEO changes wait for you to approveLive
Form fills
Lead Follow-up
Replies to each form fill within minutes, and follows up on day 2 and day 5.
You approve and can edit each emailLiveMissed calls
Missed Call Follow-up
Emails the caller a recap and adds them to a call-back list.
Your team works through the call-back listLive
Who does what
The agent takes the job. A person stays in the loop.
Each agent handles one kind of work and hands it to you where it matters.
A shopper asks about sizes or shipping
The AI Chat Agent answers from your own site content.
A person takes the chat when it needs one.
A product page has a thin description
The Product Page Writer drafts a clearer one, with SEO fields and alt text.
You compare it with the live page, edit it, and approve it.
The phone rings after hours
Tactly answers, takes a message or books an appointment.
You get an email summary, and transfers can ask you first.
A call comes in from a tracked number
The call is transcribed and marked lead or not a lead.
You see which pages and campaigns brought real leads.
Someone fills in your contact form
Lead Follow-up drafts a reply in your business's name.
You approve or edit it, unless you let it send on its own.
A call ends before the receptionist could finish
Missed Call Follow-up emails a recap with your booking link.
Your team calls back from the list, with an opening line ready.
The blog needs a new post
The content agent drafts it in your brand voice.
It waits for your approval before it is published.
The agents
What each agent does for a store
Answer shoppers while they browse
Questions about sizes, shipping and returns are buying questions. A quick answer keeps the shopper on the page.
AI Chat Agent
LiveAnswers shopper questions in a chat window on your store, from a knowledge base built from your own site content.
- Can ask for a name, email or phone before the chat starts
- Can offer open times and book an appointment
- Hands the conversation to a person when it should
- Filters out spam
- Added to your site with a short script
What you need: Works on any store, including Shopify, BigCommerce and Magento. Sold on its own or with any WorkspaceCMS plan.
Product Page Writer
LiveRewrites the product pages on your Shopify or BigCommerce store from your own product data: a clearer description, an SEO title and description, and image alt text.
- Finds products with thin descriptions, missing SEO fields or images with no alt text
- Never adds a spec, price or claim that is not in your product data
- Shows the draft next to your current page, and you can change any word
- Nothing changes on your store until you approve it
What you need: A Shopify or BigCommerce store on Connect, Connect Plus or Connect Pro, or on one of our eCommerce Website Plans. Each draft uses AI credits.
Watch a handoff
The chat agent answers what your site already covers. When a shopper needs a person, the chat goes to your team with the conversation attached.
Pick up the phone and know which calls matter
Phone shoppers are often the ones closest to buying. These two agents answer the call and tell you which calls were real leads.
Tactly™ AI Receptionist
LiveTactly is our AI receptionist, a product of its own. It answers your store's calls straight away, after hours, or when nobody picks up.
- Takes messages and books appointments
- Sends the caller a booking link
- Transfers calls, and can ask you first before putting a caller through
- Emails you a summary of each call
What you need: Works on its own, with its own phone number, or as an add-on on any WorkspaceCMS plan.
Call tracking with AI lead scoring
LiveTracking numbers on your site show which pages and campaigns make the phone ring. Each call is transcribed and marked by AI as a lead or not a lead.
- Tracking numbers placed on your site
- Every tracked call transcribed
- Each call marked lead or not a lead
What you need: Sold on its own or as an add-on on any WorkspaceCMS plan.
Get found in search and in AI answers
Content, alt text and links take hours a store rarely has. These agents draft the work and you decide what goes live.
AI SEO and content
LiveBlog posts written in your brand voice, image alt text in bulk, internal-link suggestions and an llms.txt file, plus AI Visibility tracking of how your brand shows up in AI answers.
- You approve each post before it is published
- Auto-publish is off unless you turn it on
- Alt text for your images, in bulk
- Tracks how AI answers mention your brand
What you need: Blog posts, alt text, internal links and llms.txt need a WorkspaceCMS site. AI Visibility tracking works for any store, on a WorkspaceCMS Growth plan or above, or on a Connect plan.
Sage, the AI assistant
LiveSage reads your analytics and site data and answers your questions in plain English, like which pages lost traffic this month.
- Ask about traffic, search and leads
- Can propose SEO changes for you to approve
What you need: A WorkspaceCMS Growth plan or above, or a Connect plan for a store on another platform. Its answers about traffic, search, reviews and leads work for any store; page and post edits need a WorkspaceCMS site.
Reply to every lead and missed call
Two follow-up agents. Both send email only, in your business's name, and you can edit each email before it goes.
Lead Follow-up
LiveReplies to each form fill on your website within minutes, in your business's name. If the lead has not replied or booked, it follows up on day 2 and day 5.
- Stops once the lead replies or books
- You approve and can edit each email, unless you switch it to send automatically
- Optional Pick a time button with your booking link
- Email only
What you need: Works with any store: you paste our lead form onto your contact page, and the setup wizard shows you how. Included in Connect, Connect Plus and Connect Pro.
Missed Call Follow-up
LiveWhen the AI receptionist could not finish a call, it emails the caller a recap with your booking link, if they gave an email, and puts them on a call-back list with a suggested opening line.
- Works with the Tactly AI Receptionist
- A call-back list your team can work through
- Email only
What you need: Needs the Tactly AI Receptionist. No website plan required.
A reply, start to finish
The agent drafts it. You approve it. It goes out in your store's name.
Example: a shopper asks a question on your website, the AI agent drafts a reply line by line from your site content, you approve it, and it is sent in your store's name.
You stay in charge
You decide what reaches your customers
Agents that write for you start by asking first. You can let a follow-up agent send on its own once you trust what it writes, and switch it back at any time.
- Your approvalFollow-up emails, blog posts and custom agent drafts wait for you, unless you choose otherwise.
- Your voiceAgents write from your own site content and brand voice, in your business's name.
- Your peopleThe chat agent and the receptionist hand a shopper to a person when it should.
Drafts sit in Waiting for you until you approve them.
Connect plans
The agents for a store on Shopify, BigCommerce or Magento
Keep your store where it is. A Connect plan adds Sage, Lead Follow-up, the Product Page Writer and AI Visibility to your 1Digital dashboard, with no website plan needed. One monthly price, cancel anytime.
Connect
$149/mo
- Sage, the AI assistant: 300 questions a month
- Up to 10 gap articles or page rewrites a month, written for you
- AI Visibility: 50 questions tracked in ChatGPT, Claude, Perplexity, Gemini and Google AI Overviews, checked every month
- Lead Follow-up for every form fill on your site
- Product Page Writer for your Shopify or BigCommerce store (5 AI credits a draft)
Connect Plus
$449/mo
- Everything in Connect
- Sage, the AI assistant: 800 questions a month
- Up to 20 gap articles or page rewrites a month, written for you
- AI Visibility: 150 questions tracked in ChatGPT, Claude, Perplexity, Gemini and Google AI Overviews, checked every week
- The AI Chat Agent on your site, included
- API and MCP access to your AI Visibility data
Connect Pro
$899/mo
- Everything in Connect Plus
- Sage, the AI assistant: 2,000 questions a month
- Up to 40 gap articles or page rewrites a month, written for you
- AI Visibility: 300 questions tracked in ChatGPT, Claude, Perplexity, Gemini and Google AI Overviews, checked every week
- For a business with several locations or many services to cover
Create your account and pay securely with Stripe. Already a 1Digital client? Add a plan from Add-ons in your client portal.
Product Page Writer
Connect your Shopify or BigCommerce store and it lists the product pages that say too little, writes a better description, SEO title, SEO description and image alt text from your own product data, and updates your store only when you press Update my store.
Custom agents we build for you
Agents built for the jobs your store has
These are not off-the-shelf products. Each one is built to order on WorkspaceCMS, scoped for your store and your catalog, and set up so you approve its work before customers see it. Agents that read or change your catalog need a connection to your store platform, which we confirm with you before any work starts.
Product review reply drafts
Drafts a reply to each new product review in your voice, thanking happy buyers and answering the unhappy ones. You approve each reply.
Win-back and abandoned-cart emails
Drafts follow-up emails for shoppers who left items behind or have not ordered in a while, written from your own products and offers.
Product feed and Merchant Center checker
Checks your product feed for the problems that keep products out of Shopping results, and lists what to fix in plain English.
Category page meta drafts
Drafts missing meta titles and descriptions for the category and collection pages across your catalog, ready for you to review. Product pages are covered by the Product Page Writer.
Order and shipping question routing
Sorts incoming order, shipping and return questions, drafts a reply from your policies, and passes anything unusual to a person.
Something else?
Tell us the job that eats your week. If an agent can help, we scope it with you.
Tell us about itCustom workflows
An agent that follows your workflow
Some jobs run in steps: something happens, an agent drafts a response, you check it, and it acts. We map that workflow with you, then build and run the agent on WorkspaceCMS. When you want a change, tell us and we update it.
Example custom workflow: a new product is added to your catalog, the agent drafts a description in your brand voice, you edit or approve it, and the description goes live on the product page.
Starts from
A website form, a call to the AI receptionist, or a Zapier webhook from your store's other tools.
Thinks with
The WorkspaceCMS agent engine, connected to AI models like Claude or ChatGPT.
Checks with you
Anything that reaches a customer waits for your approval, unless you choose otherwise.
How we work
From the first call to agents at work
- 1
Tell us where time goes
Unanswered chats, missed calls, product pages without copy, reviews nobody replied to. We match each one to an agent we run or one we build.
- 2
We set it up on WorkspaceCMS
We connect the agent to your store's content, forms and phone line, and write its instructions in your brand voice.
- 3
You approve, we keep it tuned
You review what the agents draft. We watch how they perform with you and adjust them as your store changes.
AI agents for your store
Tell us what your store needs
Talk to 1Digital
Send us a note with the form. We will look at your store, suggest the agents that fit, and scope any custom agent or workflow with you.
Call 888-982-8269- Live agents we can set up now
- Follow-up agents for leads and missed calls
- Custom agents and workflows, built to order
