Question 1

How do I get a proposal from 1Digital?

Accepted Answer

Reach out through the contact page with some context about your store, platform, and goals. We'll review your situation and recommend an approach and scope tailored to your needs rather than a generic package, so the proposal reflects what will actually move your store's results.

Question 2

What information should I provide when contacting you?

Accepted Answer

Helpful details include your platform (BigCommerce, Shopify, Magento, or other), your store URL, your main goals, current challenges, and any timing constraints. The more context you share, the more specific and useful our initial recommendations can be.

Question 3

Do you only work with large eCommerce brands?

Accepted Answer

No. We work with a range of online stores across many industries and sizes. The right scope depends on your goals and competition, not just size. We'll assess your situation and recommend an approach that fits, whether you're scaling an established store or growing a newer one.

Question 4

How quickly will you respond to my inquiry?

Accepted Answer

We aim to respond promptly to inquiries. To help us give you a useful first reply, include details about your store, platform, and goals so we can come back with relevant questions or recommendations rather than a generic acknowledgment.

Question 5

Can I talk to someone before committing to anything?

Accepted Answer

Yes. An initial conversation about your store and goals comes before any commitment. It's how we determine whether there's a good fit and what approach makes sense, so you can make an informed decision rather than signing up blind. Contact our team to arrange it.

Tell Us About Your Project

Years in eCommerce

Expert Team

US Core + Global Talent

Reputation Score

Get in touch!

Tell us about your store and goals

Services We Offer

Serving Brands Worldwide

A Few of the People You'll Work With

Michael P.

Sam M.

Luisina

Barry

John

Lindsay