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1Digital

AI Receptionist · After-hours answering

Closed for the night, still answering

When you lock up, the calls do not stop. The AI Receptionist picks up after hours, books what can be booked, takes down the rest, and has it all in your email before you open.

Illustration with example data
The short version: set your business hours, choose after-hours answering, and forward your line. Outside those hours the receptionist answers every call, tells the caller it is a virtual assistant, and books a time or takes a message. Each call is emailed to you with a summary and transcript.

What happens after hours

No caller hears a dead end

A booking instead of voicemail

With no one available to transfer to, it offers the caller an open time on your calendar and books it once the calendar confirms.

Messages you can act on

It asks what the caller needs and reads their number back to them, so the morning callback reaches the right person.

Your hours, your rules

Set the hours that count as open. Choose after hours only, or combine it with missed calls during the day.

Holidays and weekends too

Any time outside the hours you set is after hours, so a long weekend is covered the same way as a weeknight.

The next morning

Start the day already caught up

One email per call

Each one says who called, what they wanted and how it ended, with the transcript underneath.

Bookings already made

Appointments booked overnight are on your calendar, so there is nothing to confirm before the day starts.

Calls with your other leads

Overnight calls sit in your 1Digital account beside web forms and chats, so the whole team sees the same list.

Spam does not pile up

Calls are capped per day and per caller, so a robocaller cannot burn through your minutes while you sleep.

Pricing

After-hours coverage on every plan

Every plan is the same receptionist with the same features. The only difference is how many minutes of calls it answers each month.

  • Starter

    $49/mo

    100 minutes of calls a month, then $0.35 a minute

    For a few missed calls a day.

  • Most popular

    Pro

    $99/mo

    250 minutes of calls a month, then $0.29 a minute

    For a busy line most days.

  • Growth

    $199/mo

    600 minutes of calls a month, then $0.25 a minute

    For a team that lives on the phone.

Every plan includes

  • A local phone number for the receptionist
  • Answers after hours, nights and weekends
  • Books appointments, synced with your calendar
  • Transfers callers to a person
  • Email summary and transcript of every call

Calls under 15 seconds are not billed. Switch plans any time, prorated. No website needed. Billed monthly through your 1Digital account, and you see the price before you pay.

Get AI Receptionist

Two ways to add it

Already a 1Digital client?

Sign in to your client portal, open Add-ons, and check out securely with Stripe. You see the price before you pay, and it is added to your account straight away.

Open my client portal

New to 1Digital?

Tell us about your business with the form and we will set AI Receptionist up with you.

  • ›After-hours answering is included in every plan.
  • ›Pick after hours only, or add missed calls during the day.
  • ›Keep your number: calls forward to the receptionist.

Every feature and current price is listed on AI Receptionist on WorkspaceCMS, the platform 1Digital built that runs it.

Common questions

Does after-hours answering cost extra?
No. It is included in every plan. Calls simply use minutes from your plan like any other answered call.
Can it answer only after hours and leave the day to my team?
Yes. Choose after hours only and set your business hours. During the day your phone rings as it always has.
What if a caller has an emergency at night?
Callers describing an emergency are told to hang up and call 911. For urgent work that is not an emergency, it takes the details and a callback number so you see it first thing.
Will it tell callers we are closed?
It answers from your notes, so it can share your hours and when you reopen, then offer a booking or a message.

Real strategists. Real AI tools. Real growth.  -  1Digital® since 2012