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AI Receptionist · Dentists

The front desk can't always pick up

Checking a patient in, taking a payment, walking someone to a chair: that is when the phone rings. The AI Receptionist answers the calls your team misses and after hours, so new patients reach a booking instead of voicemail.

Illustration with example data
The short version: the receptionist picks up when your front desk cannot. It tells callers it is a virtual assistant, answers routine questions like hours and location from your notes, books open times on your calendar, and takes a message for anything clinical. Every call is emailed to the practice with a transcript.

Built around a busy practice

What it handles for a dental office

New patient calls

Someone looking for a dentist rarely leaves a voicemail. The receptionist answers and offers an open time for their first visit.

The questions you hear every day

Hours, parking, where you are and which services you offer, answered from the notes you write.

No clinical advice

It does not diagnose or advise. A patient describing a problem gets a message taken with a confirmed callback number, and an emergency is told to call 911.

Lunch hour and after hours

Choose missed calls only, after hours only, or both, so it covers the moments your desk is short-handed.

Step by step

Ready for your practice

  1. 1

    Write your notes

    Hours, location, services and how you want new patients welcomed.

  2. 2

    Choose its hours

    Missed calls during the day, after hours, or both, with the ring time your team needs.

  3. 3

    Test and forward

    Place a free test call, then forward unanswered calls from your practice number.

Pricing

Plans for your practice

Every plan is the same receptionist with the same features. The only difference is how many minutes of calls it answers each month.

  • Starter

    $49/mo

    100 minutes of calls a month, then $0.35 a minute

    For a few missed calls a day.

  • Most popular

    Pro

    $99/mo

    250 minutes of calls a month, then $0.29 a minute

    For a busy line most days.

  • Growth

    $199/mo

    600 minutes of calls a month, then $0.25 a minute

    For a team that lives on the phone.

Every plan includes

  • A local phone number for the receptionist
  • Answers after hours, nights and weekends
  • Books appointments, synced with your calendar
  • Transfers callers to a person
  • Email summary and transcript of every call

Calls under 15 seconds are not billed. Switch plans any time, prorated. No website needed. Billed monthly through your 1Digital account, and you see the price before you pay.

Get AI Receptionist

Two ways to add it

Already a 1Digital client?

Sign in to your client portal, open Add-ons, and check out securely with Stripe. You see the price before you pay, and it is added to your account straight away.

Open my client portal

New to 1Digital?

Tell us about your business with the form and we will set AI Receptionist up with you.

  • ›Keep your practice number: unanswered calls forward to the receptionist.
  • ›Bookings go on your calendar; anything clinical becomes a message.
  • ›Every call is emailed to you with a transcript.

Every feature and current price is listed on AI Receptionist on WorkspaceCMS, the platform 1Digital built that runs it.

Common questions

Can it answer questions about treatments?
Only general information you put in its notes, like which services you offer. It does not give clinical advice, and it takes a message when a caller needs a dentist's judgement.
Is it HIPAA compliant?
We do not make that claim. Use it for scheduling and messages, and keep patient records and clinical details out of its notes.
Will patients know it is not our receptionist?
Yes. Every call starts with a notice that the caller is speaking with a virtual assistant.
What about dental emergencies at night?
Callers describing an emergency are told to call 911. For a problem that can wait until morning, it takes the details and a callback number so your team sees it first.

Real strategists. Real AI tools. Real growth.  -  1Digital® since 2012