Short answer: choose eCommerce Scale ($1,299 a month) if you sell on Shopify or BigCommerce and want an expanded semi-custom storefront with more design, more AI and up to 5 standard integrations. Choose eCommerce Enterprise (from $1,999 a month, quoted after a call) if you need a fully custom design with Figma mockups, run Magento, WooCommerce or a custom platform, need ERP or CRM data on the storefront, or are migrating platforms. Scale is a plan you can start today. Enterprise is a project we scope with you.
The difference in one sentence each
- Scale gives a large catalog more room on our proven storefront system.
- Enterprise removes the system's limits: custom design, other platforms, custom integrations.
Side by side
| Scale | Enterprise | |
|---|---|---|
| Price | $1,299/mo | From $1,999/mo, custom quoted |
| How you start | Online sign-up | Discovery call, then a written quote |
| Design | Expanded semi-custom: 3 looks, 15 page types, 3 rounds | Fully custom, every page designed in Figma first, more rounds |
| Platforms | Shopify and BigCommerce | Shopify, BigCommerce, Magento, WooCommerce, custom |
| Integrations | Up to 5 standard, done for you | ERP, CRM and custom integrations |
| Migrations | Not included | Store and data migrations |
| AI | 2,000 credits, weekly AI Visibility scans, 10 gap articles a month | Brand-specific AI configuration |
| Support | Priority queue, monthly working session up to 60 minutes | Dedicated project manager, custom turnaround |
| Refunds | 30-day money-back guarantee | Non-refundable |
Choose Scale when
- You are on Shopify, Shopify Plus, BigCommerce or BigCommerce Enterprise and plan to stay there.
- Your catalog is big enough that 10 page types feels tight, and you want 15 designed and 3 looks to choose from.
- You want 5 new landing or category pages built every month to support collections and campaigns.
- Your apps (reviews, loyalty, help desk, email) install with a script or an existing app, and you need up to 5 of them connected.
- You value a monthly working session with our team more than a project manager.
Scale also carries the 30-day money-back guarantee, counted from the day we deliver your final round of design revisions.
Choose Enterprise when
- Your brand needs a fully custom design, and you want to approve every page in Figma before a line of code is written.
- You run Magento, WooCommerce or a custom platform. The self-serve plans are Shopify and BigCommerce only.
- The storefront has to show ERP data such as live inventory or customer-specific pricing, or send leads into a CRM.
- You are moving platforms and need products, customers and orders carried over. Our platform migration and data migration work sits here.
Enterprise is non-refundable. It is a detailed custom design process, so there is no money-back guarantee once you sign. That is the honest trade for fully custom work, and it is why we scope it carefully on a call first.
A common mistake: buying Enterprise when Scale would do
Plenty of stores assume "bigger" means "custom." Often it does not. If your store runs well on Shopify or BigCommerce and the gap is design range, content volume and a handful of integrations, Scale covers it for less and starts faster. Go custom when there is a specific requirement the semi-custom system cannot meet, and write that requirement down before the call. It makes the quote sharper either way.
Still weighing the smaller plans too? See all four eCommerce website plans compared.
Plans for larger stores FAQ
What is the main difference between Scale and Enterprise?
Scale is an expanded semi-custom storefront for Shopify and BigCommerce at $1,299 a month. Enterprise is fully custom with Figma mockups, supports other platforms and custom integrations, and starts from $1,999 a month after a call.
Can Shopify Plus or BigCommerce Enterprise stores use Scale?
Yes. Shopify Plus and BigCommerce Enterprise stores can start a plan online. Your checkout and the platform features you use stay in your store admin.
Does Enterprise support Magento or WooCommerce?
Yes. Enterprise supports Shopify and BigCommerce plus Magento, WooCommerce and custom platforms, scoped after a call.
Is Enterprise refundable?
No. eCommerce Enterprise is non-refundable. Launch, Growth and Scale carry a 30-day money-back guarantee.
How do redesigns work on Scale versus Enterprise?
Scale includes Always Fresh: a free storefront redesign 24 months after launch, across your 15 page types, booked with about 30 days' notice, and redeeming starts a new 12-month term at your current rate. Enterprise starts from custom Figma mockups, so instead of a fixed 2-year redesign, refreshes are scoped and scheduled with your project manager.