Migrate to BigCommerce

Simple migrations (small catalogs, standard features) 4–6 weeks. Mid-complexity (mid-size catalog, some custom features, integrations) 8–12 weeks. Complex / enterprise (large catalogs, B2B Edition, Multi-Storefront, Catalyst headless, ERP integration) 16–24+ weeks. We give you a written timeline after the assessment phase.

Yes — when the redirect map is built right. We pull a full URL inventory from your sitemap, Search Console, and a crawl, build a field-level 301 redirect map deployed via BigCommerce Redirects + the edge layer, preserve canonicals via custom fields and theme template, rebuild schema graphs with consistent @id references, and monitor rankings for 30+ days post-launch.

BigCommerce wins for: (1) open-source checkout (Open Checkout SDK gives full control vs. Shopify's Checkout Extensibility constraints), (2) richer native B2B (B2B Edition Price Lists + Customer Groups + company hierarchies feel less bolted-on than B2B on Shopify), (3) no transaction fees on non-BigPay payment methods, (4) Multi-Storefront for multi-brand without the expansion-store ceiling, (5) Catalyst (Next.js + GraphQL) for headless without committing to Hydrogen. We'll be honest if Shopify is the better fit.

Yes — BigCommerce Elite Partner since 2012, the longest-tenured Elite Partner status in the network. Direct lines into BigCommerce's merchant success, launch, and engineering teams; access to beta features (early GraphQL Storefront API capabilities, Catalyst patterns, new Page Builder blocks).

Stencil (Cornerstone or custom) is the right answer for most migrations — mature, Theme Editor / Page Builder support, fast time-to-market, and Liquid-equivalent templating with Handlebars. Catalyst (Next.js + GraphQL Storefront API) is right when you need (1) Core Web Vitals beyond Stencil's ceiling, (2) multi-channel content delivery from one backend, (3) headless CMS integration (Contentful, Sanity, Storyblok), or (4) maximum UX flexibility. We scope honestly.

All historical orders migrate — order status, line items, fulfillment, refunds, totals preserved (tagged 'migrated' for analytics segregation). Customer profiles migrate with order history; passwords cannot be migrated cleanly, so BigCommerce will trigger a one-time password-reset email on first login, communicated via a pre-launch email sequence so it doesn't surprise your customers.

B2B Edition gets configured in the same engagement — Price Lists (different prices for different customer groups), Customer Groups, company hierarchies (parent / child / sub-buyer), quote management, requisition lists, and the B2B account portal. We migrate B2B customers, price tiers, and company structures; quote history migrates where source data permits. For richer workflows we layer apps like BundleB2B (now native B2B Edition) or BSS B2B.

Multi-Storefront is BigCommerce's native multi-brand / multi-region capability — one backend, multiple storefronts with channel-specific content, pricing, currency, and language. It's the right call when you have (1) multiple brands sharing inventory and order ops, (2) DTC + B2B as separate experiences, or (3) regional storefronts (US / EU / APAC) needing distinct content and tax. We migrate to Multi-Storefront in the same engagement when scoped.

Recharge or Rebillia for subscriptions (Stripe token continuity when source supports), native BigCommerce Gift Cards for code + balance migration via API, and Smile.io / LoyaltyLion / Yotpo Loyalty for loyalty point balances with import support. We field-map every balance and history record before cutover.

Yes — BigCommerce's Open Checkout SDK gives full HTML / CSS / JavaScript control of the checkout (vs. Shopify's bounded Checkout Extensibility). We migrate any custom checkout logic (one-page upsells, custom fields, validation rules, A/B tests) into Open Checkout. For Optimized One-Page Checkout (standard) we tune configuration and styling. Either path keeps PCI scope minimal.

Migration scope is priced after the assessment phase — typically a fixed price per phase plus a small T&M envelope for surprises (every migration has at least one). We'll quote a band on the first call after a 30-minute scope conversation, and a written number after the assessment.