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1Digital

Ask for a change. Our team makes it.

You should not need a developer on call to update a banner or add a collection page. On every store plan, changes are unlimited and made by our team, with a turnaround you can plan around. You can also edit any headline, image or collection yourself.

Change requests with status in the dashboard
Editing a page yourself in the dashboard
Monday summary email

How do changes work on 1Digital store plans?

Every 1Digital store plan includes unlimited changes made by 1Digital's team. Launch changes are finished in 2 business days and Growth and Scale in 1 business day, with Scale's requests in a priority queue. Growth also builds 2 new landing or category pages a month and Scale 5. If the storefront goes down, the response target is the same business day on Launch and within 4 business hours on Growth and Scale.

  1. Send it, track it, done

    Send a request and our team makes the change. Changes are unlimited on every plan; this is how fast we finish each one. Business days are Monday to Friday. If your site is down, we respond faster.

    • 2 business days on Launch
    • 1 business day on Growth and Scale
    Change requests in the dashboard
  2. New pages for every campaign

    Each month our team builds new landing or category pages for you, for a campaign, a season or a new collection. Growth includes 2 a month and Scale 5.

    • 2 a month on Growth
    • 5 a month on Scale
    A campaign landing page on an example storefront

    Example storefront designed on WorkspaceCMS

  3. Or change it yourself

    Prefer to do it now? Edit any headline, image or collection in your dashboard, or ask the AI agent to help, and publish when you are ready.

    • Unlimited edits yourself
    • Sage answers how-to questions for free
    The page editor
  4. If something breaks, we answer fast

    Our response target when your storefront stops working, a form stops sending leads or your SSL certificate fails. Fixing anything we manage is included on every plan.

    • Same business day on Launch
    • Within 4 business hours on Growth and Scale
    Weekly site health summary

Plan by plan

Changes made for you on each store plan

Billed monthly on a 12-month term. The storefront design and build come with every plan.

eCommerce Website Plans
FeatureLaunch$499/moGrowth$799/moScale$1,299/mo
Unlimited changes made for youIncludedIncludedIncluded
Turnaround2 business days1 business day1 business day
New landing or category pages each monthNot on this plan25
Site down response targetSame business day4 business hours4 business hours
Priority queue and monthly working sessionNot on this planNot on this planIncluded

Changes made for you questions

Is there a limit on change requests?
No. Changes are unlimited on every plan; the plan sets how fast each one is finished.
What counts as a business day?
Monday to Friday. A site-down issue gets a faster response than an ordinary change.
Can I make changes myself?
Yes. Edit any headline, image or collection in your dashboard whenever you like.
How fast are changes made on each plan?
In 2 business days on Launch and 1 business day on Growth and Scale, with Scale's requests in the priority queue.
How do I request a change?
Send a change request from your dashboard. You can follow its progress there, and our team makes the change on your storefront.
What kind of changes do you make?
Design changes, new sections and pages, copy and image updates and storefront fixes. Custom APIs and middleware are quoted separately.
Do new landing pages come with the plan?
Yes. Growth builds 2 new landing or category pages a month and Scale 5, on top of your change requests.
What happens if my storefront goes down?
We respond the same business day on Launch and within 4 business hours on Growth and Scale.
Do you monitor my storefront?
Yes. We run weekly speed and health checks, fix anything broken on our side and send a Monday summary of your leads, posts and site health.
Do I get a dedicated contact?
Growth and Scale include a dedicated success contact, and Scale adds a monthly working session of up to 60 minutes with our team.
How many team logins do I get?
2 on Launch, 4 on Growth and 8 on Scale.
Do changes cost extra?
No. Changes are included and unlimited on every plan; your plan sets how fast each one is finished.
Do you make changes in my Shopify or BigCommerce admin?
No. We change the storefront. Products, prices, inventory and orders are yours to manage in your store, and the storefront picks up those changes live.
Do I still need a developer?
Not for the storefront: design changes, new pages and fixes are made for you. Custom back-office apps, ERP projects and replatforming are separate work our development team can quote.

A better storefront for the store you already run

We design it, host it on WorkspaceCMS, connect it to your Shopify or BigCommerce store and keep it moving. Plans start at $499 a month, with the build included.

Real strategists. Real AI tools. Real growth.  -  1Digital® since 2012