Who receives these texts
Only business owners and staff who use the 1Digital AI Receptionist and sign up for alerts themselves. We never text the people who call the business, and we never add a number to this program on anyone's behalf.
How to opt in
The sign-up form is inside the 1Digital client dashboard (app.1digital.ai), which requires a login. A signed-in client opens Phone Leads › Settings › AI Receptionist and goes to the section Text me about calls. This is that form:
The form has, in this order:
- A field labelled Your mobile number.
- A checkbox that starts unticked, next to this exact text:
I agree to receive AI Receptionist call alerts by text from 1Digital at this number: one text for each call the receptionist answers. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
- Links to the Text message terms and the Privacy Policy.
- A Text me a code button, which stays disabled until a number is entered and the box is ticked.
Signing up is double opt-in. Pressing the button texts a six-digit code to the number. Alerts start only after the client types that code back into the form, which proves they hold the phone. Agreeing to texts is not a condition of buying anything; the AI Receptionist works the same with alerts off, and every call is still emailed.
Every message the program sends
All messages come from one dedicated number and start with 1Digital.
- Verification code, sent after the box is ticked and Text me a code is pressed:
1Digital: Your AI Receptionist text alert code is 123456. It expires in 10 minutes. Reply STOP to opt out.
- Confirmation, sent once the code is entered:
1Digital: You are signed up for AI Receptionist call alerts, one text per answered call. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
- A call alert (example):
1Digital: AI Receptionist for Bright Smile Dental. Appointment booked from Jane Smith (305) 555-0142: Wants a cleaning next week, booked Tue 2:30 PM. https://app.1digital.ai/t/bright-smile/phone-leads?call=8f3a2c Reply STOP to opt out.
- Reply to HELP:
1Digital: AI Receptionist call alerts, one per answered call. Manage them in your dashboard under Phone Leads, Settings. Questions: info@1digitalagency.com. Reply STOP to opt out.
- Reply to STOP:
1Digital: You will get no more AI Receptionist call alerts. Reply START to turn them back on.
- Reply to START:
1Digital: AI Receptionist call alerts are back on, one text per answered call. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
How often, and what it costs
One text per call the receptionist answers, so frequency varies with the business's call volume. 1Digital does not charge for these texts. Message and data rates from the client's mobile carrier may apply.
How to stop
Reply STOP to any message, or switch alerts off in the same dashboard section. Reply HELP for help, or email info@1digitalagency.com. Carriers are not liable for delayed or undelivered messages. Full terms are in our Text Message (SMS) Terms, and our Privacy Policy explains how we handle phone numbers: mobile information is never sold or shared with third parties for promotional or marketing purposes.