eCommerce Blog

Category: Customer Care

The Pros and Cons of B2B eCommerce You Need to Know About

The following is a guest post from Sean Dudayev from 3Dcart.com: Wanting to learn more about B2B eCommerce? Well,

March 18, 2019

5 Factors to an Effective eCommerce Website

A successful eCommerce website will have various elements that help make things easier for the customer. The less

February 7, 2019

1Digital Agency Partners with Square

1Digital Agency is excited to announce that we have recently partnered with Square to provide our clients with

November 20, 2018

How to Gain Retention and Engagement Through Mobile Apps

Three Ways to Increase Mobile Engagement Through Apps In today’s market, eCommerce doesn’t end at a PC. It

June 21, 2018

Email Campaigns: A Conversation With Your Customers

7 Tips for A Victorious Email Marketing Campaign It isn’t easy to connect with your audience; it’s a

May 24, 2018

How To Make Your Customers’ Lives Easier

Customer retention is an important part of any business, and customer service is an aspect of eCommerce that

April 26, 2018

Project Phase Windows

While your project timeline is our best estimate for how long the project should take, 1Digital projects employ

February 26, 2017

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Md islam

16:52 09 Dec 19

Totally impressed with the team at 1Digital. They have been great and I enjoyed working with them on my design project, and now will work with them on digital marketing. Thanks guys!

Amy Drummond

12:53 26 Nov 19

1 Digital was our only choice when we looked to do a full site re-design and theme change - the results were more than we expected, we were blown away with the professionalism and expert help. If we had questions, they were answered quickly, communication was excellent and quick, no waiting for an answer for days. The redesign included aspects that we had not thought of as 1 Digital showed us ideas to make our site easier for our customers, always a plus! Highly recommend 1 Digital!

Aime Palacios

19:15 25 Nov 19

I found 1Digital through a friend that loved their work. We're redesigning a Magento website and had a hard time with other agencies understanding eCommerce. 1Digital had fair pricing and I liked their portfolio. The project has been going on for about 4 months now, and we had a few delays, but overall I’m impressed with their process and attention to detail. I like over communication and that’s what I’ve received thus far. So far so good, and I’ll update this review with more as I get to that point.

cutie samantha

18:50 25 Nov 19

We have had a great relationship with 1Digital and most of their team. Their dedicated teams, strategic thought from an overall search perspective and education given to our clients has been informative and very well received. I can’t say enough about the team members I work with, they are fully dedicated and available when we need them and help us bring successful holistic campaigns to our clients. I highly recommend 1Digital to anyone looking to up their game and elevate their SEO, PPC, Email marketing campaigns.

Little princess Samantha

18:47 25 Nov 19

I've worked at the 1 Digital for two years now. The people are professional, highly experienced and focused on delivering positive client outcomes. Moreover, upper management is intelligent, deeply engaged in the day to day business and care about their people. While my day to day has been mainly with the SEO, social media and SEM teams, the e-mail, analytics and research teams are similarly skilled. Great team and I’m confident that we’ll continue using their services for years to come.

Andy M

12:46 22 Nov 19

Great staff & amazing CRM tools to grow your online business/presence. Thank you Dan and team. Keep it up!

Nancy

14:37 21 Nov 19

The best digital Agency around! Dan and Art are real professionals and have been in the business for a long time. The place is bursting at the seams with talent, you won't need to look anywhere else. I’m very happy with the production of work and my marketing campaign is dead on. Totally recommend these guys.

David Martin

17:50 20 Nov 19

I've been working with 1Digital for about 6 months. Dan is my main contact and he's been great at helping us with growth strategy for our E-Commerce website. I highly recommend 1Digital's services for anything E-Com. I'm currently working on ranking our SEO and paid search.

Richard Price

13:09 01 Oct 19

Great company - we hired them for a full site re-design and migration and we could not have been happier with the results. The entire processes was scheduled well and the communication excellent. They pulled off the design we envisioned and addressed all of our questions and issues quickly!

Patrick Richardson

16:05 29 Jul 19

We recently worked with 1Digital to update and redesign two websites for our company. They were an absolute pleasure to work with. The team was very responsive and transparent throughout our entire website redesign process, and their input was insightful and top notch. On top of all this they were very competitively priced! I used a different company for our last redesign a few years ago and that company actually held our code on their servers - so we were forced to pay a monthly "subscription fee" to maintain our websites - total scam. I am so glad we went with 1Digital. I would definitely recommend this company.

Layla Richards

14:47 15 Jul 19

6 months in and our SEO campaign is on track, team is delivering and the numbers are increasing. Good organic traffic growth and increased transactions. So far so good.

Ashlie Murray

03:22 12 Jul 19

I'm pretty impressed with this teams dedication and hard work on my site. They've gone above and beyond every step of the way. I'm very happy with the communication, Podio as a tool for project management and my dedicated project manager has been on top of everything. Glad I selected them for my e-Commerce project. Will continue doing business with 1Digital and I highly recommend them if you're looking for premium services.

Susan Pullins

03:13 12 Jul 19

Great group of guys. Thanks Dan and team for the excellent work and continued efforts. Cheers.

Kewal Raw

14:25 10 Jul 19

George Garcia

15:57 29 May 19

Excellent company to work with. The team is very professional and they will help you out from the beginning of the project all the way to the end. They will answer any question/concern in a timely manner. Also very important is their honesty. Nothing is hidden, no surprise charges or anything like that.

Shams Nabi

17:00 20 May 19

Awesome team to work with. They know what they are doing and they are easy to work with. I was previously using one of their competitors that actually is not to far from them and it was the worst experience. After finding 1Digital and working with them on our initial project we have now worked together on several projects. It's a pleasure working with the whole team at 1Digital so too many to name here. They have helped me greatly with making my site more modern, user friendly and great help with SEO. I would recommend them to anyone and will continue using them myself.

Rudyard Johnson

08:16 12 Mar 19

Dan's team has always been great. Hiring experts that specializes in eCommerce is such a wise decision. Magento helps us run our business and overcome and is crucial to our company and 1Digital didn't disappoint and we still have them on retainer. You guys are great, big thanks!

EMF Blues

20:34 05 Mar 19

Working with 1Digital Agency was a pleasure! Mason and his Team over-delivered on the look, feel and functionality of our new site. The communication throughout the process was excellent - with Mason and the Team troubleshooting any issues quickly and professionally. If you are looking to take your eCommerce business to the next level, look no further than 1Digital Agency!

Randolph Moll

14:46 19 Feb 19

I hired 1digital to handle our eCommerce SEO. I was hesitant to sign any extended contracts, but bases on their reviews I took the chance. So far, 4 months in and I can say that I'm very impressed with the outcome. I'll revisit this review later with an update. Good communication, great writing and the strategy is exactly what I was hoping for in the SEO campaign.

Shane

01:49 12 Feb 19

long project but overall I'm happy with the outcome. We had a few speed bumps but I've been though a few projects with other agencies, and I understand that it's normal. Overall better experience with 1 digital agency and good enough outcome to use their services again. They haven't let me down. Happy with results.

Md Islam

17:37 04 Feb 19

Top notch SEO team. Great communication. Highly recommend their digital marketing services.

Logan McAlister

22:21 30 Jan 19

1Digital was great to work with and I would highly recommend - I am even having them develop more for me because of how great a job they did! After hearing the unique checkout process needed for my company and the budget constraints, they developed a custom and creative solution that saved both time and money. They communicate well, their design work is top notch, and they delivered everything on time. I would highly recommend them.

Aurora Cortez

18:04 27 Jan 19

Highly recommend the team at 1DA. I've been working with them for the past few months on a big project customizing our platform and getting it ready for our spring season. They have not been cheap, by no means but you get what you pay for. They've gone above and beyond for our company and I'm happy with their efforts and overall professional work.

Calvin Brooks

08:20 27 Jan 19

It was an awesome experience the team provided and outcome they delivered based on the requirement was just merely satisfactory.This partnership really helps us eliminate a possible in the ecommerce world with 1Digital Agency...

Lauren

05:04 27 Jan 19

I looked at a few different Shopify agencies that could handle our high traffic but low conversion issues. I was hesitant to hire after interviewing a 2 local companies that made me feel uncomfortable with their low level of detail. I ended up going with 1digital because of the level of detail they put into their proposal process, and of course, the reviews helped as well. I'm now confident that I made the right decision as my conversion rates have gone up by 8 percent... That's huge for me. I can see promise by continuing working with them for other areas of my store. Looking forward to the goal of 10 percent increase, and we're close. Thanks Dan, and team for taking a hard process and making it smooth.

Nicola

22:11 26 Jan 19

Very pleased with the way Joe and his team handled our ecommerce website upgrade, Thank you , Mason and 1 Digital Agency. All the best!

Marissa L Tilley

18:55 07 Jan 19

1Digital Agency designed our website. Their customer service was outstanding. They saw through the project in a timely manner and helped us grow our business. I highly recommend their services. Thank you!

Raymond Bitzel

21:22 28 Dec 18

Michael and the team was great to work for. Not just new website development, but 2 complicated custom search functions compiling thousands of pieces of data to make a seamless, easy to use search function 100% integrated into BigCommerce. Would highly recommend for both general website development as well as advanced UI and eCommerce coding.

Ken

15:56 06 Nov 18

Mason and his team are amazing. Not only did they exceed my expectations with quality website designs, their customer service is on another level than anyone elses. I highly recommend using them for your website needs! Thank you again guys!

Jim Larson

22:53 30 Aug 18

I was apprehensive about final website redesign migration, because of past bad experiences with other companies. Mason was patient and understanding about this, and took additional steps to build my confidence and assure me migration would go smoothly . . . which it did. Great job guys!

Nissan ScharfInd

19:42 30 Jul 18

Great company to work with. We had a unique situation and they were able to think of a creative solution to suit our needs. Kudos to Mason Q and James T for ensuring that this project moved along and ensuring that all elements were to the desire of our team. We enjoyed working with them and are enjoying the finished product. Looking forward to using them in the future. Highly recommended for any BigCommerce Project you may have.

Austin Douglas

15:04 30 Jul 18

These guys did a great job. They built a great website. Responded to everything I said quickly. And switching over to the new website was easy and painless. I totally recommend these guys.

Scott Gutschke

15:23 24 Jul 18

They did a great job on some custom work for my website. I highly recommend them!

John Benthal

16:41 23 Jul 18

I hired 1Digital Agency to improve my website and overall I'm pleased with their work. Mason and his team spent lots of time before, during, and after the project to take care of my needs. Special thanks to James T in coding. I would hire them again.

WrapDirect

09:00 28 Jun 18

We approached many design company's here in Europe to build our new site but it was 1Digital who came back with the most professional in depth proposal. While we were skeptical about working with a company across the pond in a different timezone it's the best decision we have ever made with the new website paying for itself within a few months due to increased conversion rates. Working with Dan and the team was made easy using the Podio app and I'd highly recommend any company in Europe looking for ecommerce design work to contact the 1Digital Agency.

Pam Shaffer

02:35 28 May 18

Their leading-edge approach made my website come to life! Enjoying the results now! 1Digital Agency is #1 team of experts and I would like to thank all of you for having made it such a great experience from start to finish. I recommend you highly!

Jason Brahns

02:18 14 May 18

Great treasure to my company. they are the only company able to accomplish my lofty goals and large demands. I look forward to the ongoing projects and new marketing campaigns.

Lorraine Mills

06:53 07 May 18

So grateful for being there when I need you 1Digital. The comprehensive SEO work you guys handled for us really paid of. We are getting great outcomes and higher conversions and our sales are up. You also proved that your response rate is top notch. I used to hunt down answers or wait days and you've been on the ball with same day or next day responses which is rare in this business. I've been dealing with tech geeks and coders for over 10 year but this was the best experience yet. Professional all the way and personal. Would definitely recommend them to anyone looking to revamp their web presence and increase conversions and sales.

Charlena Valeria

00:18 20 Apr 18

They just did an amazing job with my website. Making it more responsive, easy to use and integrated good suggestions like the use of a sticky header, better call to action and social media integration. They also helped us create a story for building trust and reliability and had good copywriting services. Very grateful.

Claire Huggins

03:23 14 Apr 18

Fantastic team led by Dan who was our main contact throughout the project and ongoing work. Results driven and delivery oriented. They helped our small business grow by creating high quality website design and then SEO marketing.

Eileen McGrady

03:03 07 Apr 18

I was absolutely blown away by the services of Daniel and James. They are extremely talented and pay attention to ALL details. 100% satisfied with the quality of the job. Highly recommended and I enjoy your use of Podio and the cool tech that made our project much smoother.

Philip Black

06:48 03 Apr 18

1digital helped me come up with creative solutions for my e-commerce store. I am very satisfied in their quality of work and communication. Definitely recommended!

Tyler Hooper

00:19 20 Mar 18

They have your best interest in mind. We are extremely pleased by how attentive they have been these past few months. Our business had minimal online exposure before working with 1Digital and now our rankings are improving and we're seeing results after sticking it through. To be honest, we were skeptical as we've been burnt by other SEO companies that make great claims. 1Digital was a bit pricier, but we took the leap of faith (for the last time) and we are actually very impressed as what they claimed, is now reality and I see a light that I couldn't see before with other teams. Thank you for everything! Now I know I can trust you guys :)

Ken Polanski

09:57 14 Mar 18

Thanks for being there when I need you 1Digital. The extensive SEO work you guys handled for us really paid of. We are getting great results and higher conversions and our sales are up. You also proved that your response rate is top notch. I used to hunt down answers or wait days and you've been on the ball with same day or next day responses which is rare in this business. I've been dealing with tech geeks and coders for over 10 year but this was the best experience yet. Professional all the way and personal. Would definitely recommend them to anyone looking to revamp their web presence and increase conversions and sales.

Danny Humfries

02:49 10 Mar 18

Thank you so much for creating an impactful presence for my b2b website. As an entrepreneur, I am tangled with every aspect of the business. However, working with 1Digital, was the first time I didn't feel that I had to be so hands on. You are the best digital marketing team I've ever worked with! Professionalism and attention to details were top notch.

Jewel Orlando

07:22 26 Feb 18

Highly recommended! They'd been assisting my business with digital marketing and strategy and did an incredible job with our PPC for Amazon and google shopping campaigns. It helped us so much that our sales doubled last quarter. Highly recommend to help with your digital marketing.

Naja Mcmahon

07:22 23 Feb 18

Their creative approach made our website come to life. We absolutely love how our website turned out and enjoy the results ad now I can continue building with Dan and his team. I would recommend this agency for anything creative related!

Jane Hudson

01:50 20 Feb 18

A++. 1DIGITAL was able to tap our business into the target audience and help us with our conversion rates. It wasn't the cheapest service but I knew what I would get or not get if I paid less. They have very strong understanding and expertise on working the search engines for our webstore. So happy to have found them!

Carla Bowen

09:25 19 Feb 18

Phyllis Rea

03:57 17 Feb 18

Rob Nichols

15:32 15 Feb 18

Great company to do business with. I needed two of my websites upgraded to the new and faster stencil theme. My expectations have been exceeded with the quality of work by 1 Digital. I also needed some customized work performed on both sites and well, once again, my expectations were exceeded. Excellent company. Silver Solution USA LLC

Manuel Thornton

01:23 13 Feb 18

Thank you Mike, Roy, Joe and the whole team! You've kept your promise and we've had a great partnership. I owe you this one! Long overdue review for a team that highly deserves it. You've cared about growing our business as much as we do. Many thanks and Go Eagles! Highly recommend you guys to anyone that wants to get the job done!

Baker Wong

10:51 12 Feb 18

Cross Vladimir

01:50 10 Feb 18

Their creative approach made my website come to life. I absolutely love how my website turned out and enjoy the results and now I can continue building with Dan and his team. I would recommend this agency for anything creative related!

Adria Blackburn

08:13 09 Feb 18

1DIGITAL Agency helped me come up with creative solutions for my e-commerce store. I am very satisfied in their quality of work and communication. Definitely recommended!

James Mickens

07:11 07 Feb 18

I was searching for a good agency for while. I needed an online marketing company and a team that understood my product line. The honesty and cooperation I got form 1DIGITAL was unmatched by any other digital marketing agency I received quotes from. I feel confident with knowing that all my digital marketing is being handled by a team that just gets it. No bull, just straight up discussions, discovery and implementation. Thank you!!!

Dan Bauer

17:36 29 Jan 18

I've used 1Digital Agency for about 6 months now to enhance or fix website issues/problems created or not repaired by our previous website developer. We are pleased with the service and quality of work by 1Digital. Mason Q is our direct contact person and has been very helpful in helping to fix/repair our business website issues and providing recommendations/solutions.

Julie Kim

00:21 25 Jan 18

I am really happy with the services provided by 1 Digital Agency, and particularly appreciate all the supports from Mason Q. Mason was very responsive to all my requests and promptly replied to any type of question. The team knows exactly what they are doing. Mason explained things in detail so anybody (even without web programming skills) could understand the concept. Thank you , Mason and 1 Digital Agency. All the best!

John Rahm

20:05 24 Jan 18

Thank you for the excellent customer service. We appreciate your expertise.

Flavio Quintela

18:49 24 Jan 18

Thanks, Dan, for solving all our issues. Now I can say I'm satisfied with the final outcome.

Meyer Hart

21:38 07 Dec 17

We engaged 1Digital to do a change over of our site from Blueprint to Stencil, due to the customisations and logic on our product pages this was no small undertaking. The 1Digital development team handled all customisations and change requests quickily and pushed the new site design to our live site with no disruptions to our customers. The communication and support supplied by Mason was outstanding, and we will be utilising their services in the future with confidence.

Michael Jipson

16:30 07 Dec 17

Very pleased with the way Joe and his team handled our ecommerce website upgrade. Always responded promptly to my questions and addressed all of the issues that were listed in the quote.

Gregory Littman

02:21 09 Nov 17

Highly recommend Dan and his team. Dan knows his stuff and delivered as promised.

Daniel Zapatka

19:57 06 Oct 17

This was the best website/design experience I've ever had! Wait, scratch that, this is the best experience I've had with any company for any kind of project! These guys are so on top of their game. EXCELLENT communication, organization, and execution. I've been doing this for over 15 years and have had my website hosted on several different platforms. These guys are the real deal. I can't say enough good things about these guys. I almost paid triple the price for another company to develop my site. Thank God I found these guys!!!

Jewelry Keepsakes

16:50 18 Aug 17

We just completed our 2nd website redesign and move from Volusion to BigCommerce. We hired 1Digital to perform the work. This was a large job, taking about 4 months to do. The website looks excellent. 1Digital did top notch work. It has been our experience that you get what you pay for with this type of work, and I would certainly recommend 1Digital to others without hesitation. In addition to the high quality work, 1Digital uses modern applications to communicate with their clients that result in instant, transparent communications. Between our first website redesign and this 2nd website redesign, we noticed many infrastructure improvements that 1Digital has made. We like seeing companies constantly work towards improving. We expect to have a 3rd website project beginning within the next 3-6 months, and I expect that 1Digital will again be our partner in this project. We our fortunate to have found a hardworking and forward thinking company like this.

MiniZoo Shop

05:49 04 Aug 17

1Digital Agency have met and exceeded my expectations. They are responsive, punctual, good communicators and up-front with fees. Stencil themed customisation work has been completed to a high standard and in good time. The Podio communication tool has been brilliant especially for assisting with our USA / Australia time difference. I highly recommend them.

Mike Kalb

19:55 11 Jul 17

Dan K and his team did an exceptional job of creating a super web site for my company. They established a construction plan and a timeline and finish ahead of schedule! Will I use them again ... absolutely! Done fast and done right!

Rollin Curtis

18:20 11 Jul 17

these people are great they have helped us fix quite a few issues in a timely and effective manner. I highly recommend them as a web site developer and they can even fix things that other designers have done.

Mike Chang

18:05 24 May 17

Brian and the team was great to work with, probably more than most I wasn't sure exactly what I wanted and needed to be nudged in the right direction. They put up with a lot of constant changes without complaint and now I have a much improved site. Kudos to the entire team and thanks again!

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