Tag Archives: customer service

Tactics to Lower Your Bounce Rate

One of the most heartbreaking parts of tracking your eCommerce analytics is viewing your bounce rate. For those

Impact of SEO in Online Reputation Management

Whether your company’s reputation has taken a hit online or in real life, SEO can be a better
B2B eCommerce

The Pros and Cons of B2B eCommerce You Need to Know About

The following is a guest post from Sean Dudayev from 3Dcart.com: Wanting to learn more about B2B eCommerce? Well,
eCommerce website

5 Factors to an Effective eCommerce Website

A successful eCommerce website will have various elements that help make things easier for the customer. The less

1Digital Agency Partners with Square

1Digital Agency is excited to announce that we have recently partnered with Square to provide our clients with

Content Marketing: The Buyer’s Process and Knowing Your Customer

Reach back into the memory bank and remember the last purchase you made as a customer. How did

How to Gain Retention and Engagement Through Mobile Apps

Three Ways to Increase Mobile Engagement Through Apps In today’s market, eCommerce doesn’t end at a PC. It

How To Make Your Customers’ Lives Easier

Customer retention is an important part of any business, and customer service is an aspect of eCommerce that
An Online Sale for the New Year Can Make Business Boom

4 Surefire Tactics to Ensure Your Online Sale Flies High After the Holidays

A New Year Means New Opportunities With Christmas and Hannukah both passed and New Years’ quickly approaching, you
Success in Holiday Customer Service Means Long Term Gains

Concrete Techniques for Pristine Holiday Customer Service Online

Service Is Essential for Online Merchants In our most recent blog posts, we’ve been spotlighting various ways that
Devoted eCommerce Brands Understand Gifts

Why the Holiday Rush Doesn’t End in December for Devoted ECommerce Brands

A Two-Part Race for Vital Customer Satisfaction The holidays have always been a critical time of year for

5 Ways Your Online Store Can Provide a Better Shipping Experience

Better Shipping Equals Happier Customers A customer’s receipt of merchandise and products is fundamental to the success of

4 Ways to Create a Culture of Excellent Customer Service

New businesses often understand the importance of top-notch customer service, but don’t know the best ways to balance
ecommerce customer service

6 concrete tips for small business ecommerce

Do you ever feel like you hear a lot about the online customer experience but never enough advice

Our Spin On Customer Service

Over the last decade or two the value of providing outstanding customer service has become more and more

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