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Your Full-Service Digital Agency & AI Strategy Partner
1Digital
Drive Traffic/Social

Social Media Management & Advertising

Organic + paid social since 2012 - strategy, content, community, and paid amplification across Meta, TikTok, Instagram, Pinterest, and X. 15 years. 400+ brands.

How to read the calendar

  • DraftedOur team wrote the caption and made the creative.
  • ApprovedYou signed off on it.
  • ScheduledBooked on the calendar for its slot.
  • PostedLive on the platform.

Content calendar

Example month
  • Instagram
  • TikTok
  • Facebook
  • Pinterest
  • X
  1. 1InstagramPostedRestock day: three colors are back
  2. 3TikTokPostedPacking today's orders, sped up
  3. 5PinterestPostedSpring styling board
  4. 8FacebookPostedCustomer question of the week, answered
  5. 10InstagramPostedReel: how we test every seam
  6. 12XPostedWeekend shipping cutoff reminder
  7. 15TikTokPostedFounder story, filmed in the workshop
  8. 17InstagramScheduledNext upCarousel: care tips for the new line
  9. 19PinterestScheduledGift guide pins for the season
  10. 22FacebookScheduledLive Q&A announcement
  11. 24TikTokApprovedDuet with a customer review
  12. 26InstagramApprovedStory poll: which color next?
  13. 29XDraftedBehind the scenes from the studio
  14. 30InstagramDraftedReel: unboxing the bundle

An example month for an example store. Your calendar is built around your products, your platforms and your goals.

Trusted by 400+ Brands · Certified Partners

Google Partner
BigCommerce Elite Partner
Shopify Plus Partners
Neil Patel
15

Years in eCommerce

Of results, scale, and quality at the enterprise level.

50+

Expert Team

Specialists across SEO, AI SEO, PPC, design, dev, and strategy.

USA

US Core + Global Talent

US core team for clear communication; vetted global specialists for international client work.

4.9

Reputation Score

Rated 4.9/5 across 100+ verified client reviews.

Reviewed by the 1Digital® Paid Social TeamLast updated:

Social that drives sales

A Feed That Builds a Following and Sells

Followers are only worth something when they turn into customers. We plan the calendar, produce the posts and Reels, answer the comments and DMs, and tag your products so a scroll can end in a cart.

  1. Content calendar, Reels and Stories produced for you
  2. Community management on comments and DMs
  3. Shoppable posts and paid amplification to retarget

How a month runs

Strategy, content, approval, community, reporting

Five parts, the same order every month, so you always know where each post stands.

01Strategy

Plan the month before anything posts

We start with audience and competitor research, set your content pillars and tone of voice, and build a posting calendar for each platform.

  • Audience and competitor research
  • Content pillars and tone of voice
  • Posting cadence calibrated per platform

02Content creation

Make posts that fit each platform

On-brand graphics, short-form video, captions and hashtag frameworks, made in the native format of each platform.

  • Graphics and short-form video
  • Reels and Stories
  • Captions and hashtag frameworks

03Approval

You approve every post before it goes live

Every post moves through four statuses you can see: drafted, approved, scheduled, posted. Nothing is scheduled until you sign off, unless your agreement has us run posting hands-off.

  • Review the caption and creative together
  • Approve it or ask for changes
  • Scheduled only after your approval
  1. Drafted
  2. Approved
  3. Scheduled
  4. Posted

04Community

Answer the comments and DMs

We moderate comments and DMs to response guidelines agreed with you, and send anything sensitive to your team through an escalation path.

  • Comments and DMs answered
  • Escalation paths to your team
  • UGC programs and influencer coordination

05Reporting

Report on what it earned

A monthly report ties posts to traffic, leads and revenue, with GA4 multi-touch attribution and UTM tracking.

  • Reach, engagement and follower growth
  • Saves, shares and video completion rates
  • Revenue by post, platform and campaign

What You Get

What Social Media Management Includes

  • Audience + competitor research, content pillars, and per-platform posting calendars.
  • Thumb-stopping creative - graphics, short-form video, captions, hashtag frameworks.
  • Community management - DMs, comments, escalations, UGC programs, influencer coordination.
  • Paid amplification where it accelerates outcomes (boosted posts, retargeting, lookalikes).
  • Monthly reporting with GA4 multi-touch attribution and revenue-tied dashboards.

Who It's For

Brands and Merchants We Serve

  • eCommerce brands scaling DTC growth
  • B2B and B2C companies building brand authority
  • High-risk and regulated industry sellers (vape, CBD, firearms, alcohol)
  • Shopify, BigCommerce, Magento, and WooCommerce merchants

Platforms

Social Platforms We Manage

Facebook social media management
Instagram social media management
TikTok social media management
Pinterest social media management

The 1Digital® Difference

AI in our toolkit. Humans in the driver’s seat.

Our strategists, designers, developers, and writers are human. The proprietary AI we built makes them faster and sharper - not the other way around.

  • Human strategy
  • Human copywriting
  • Our own AI tools
  • Real growth

In depth

Social media management, in detail

Open any section for the full detail.

Quick Answers

Social Media Management - Quick Answers

What is 1Digital® as a social media management agency?

1Digital® Agency is a US-based eCommerce digital marketing agency and Google Partner with 15 years of social media management and paid social advertising experience across 400+ brands - including Steinway & Sons, Synchrony, Lenox, Kate Spade, Hitachi, and MFA Boston. 50+ in-house specialists. 4.9/5 across 100+ verified reviews.

What’s included in social media management?

Strategy & calendar - paired with social media advertising and content marketing: Audience research, tone of voice, monthly content plan, posting cadence calibrated per platform. Creative & copy: On-brand graphics, short-form video, captions, hashtag frameworks, and platform-native creative formats.

How do you measure ROI from organic and paid social?

Attribution: Server-side GTM, Consent Mode v2, GA4 multi-touch attribution, and UTM tracking - quantifying traffic, leads, and revenue by post, platform, and campaign. Engagement quality: Saves, shares, comment sentiment, video completion rates - not just likes.

What’s the difference between organic management and paid social?

Organic: Always-on brand building, community, retention, cost-efficient reach. Compounding signal that lifts everything else. Paid: Targeted amplification for acquisition, time-sensitive promos, retargeting, and lookalike audiences.

How do AI engines factor social media content?

AI engines (ChatGPT Search, Perplexity, Gemini) increasingly cite social media content - TikTok product reviews, Instagram Reels, X discussions, Reddit threads, and YouTube videos all surface in AI engine answers.

How fast will we see impact?

Early momentum in weeks 2-4 (consistency + creative refresh). Compounding growth in weeks 6-10 as themes, posting windows, and community loops dial in. Paid campaign optimization typically reaches stable performance in 3-6 weeks of continuous testing.

The Program

From Strategy to Reporting

Audience and competitor research, content pillars, post calendars, thumb-stopping creative, short-form video production, community management, influencer coordination, UGC programs, and monthly reporting. We align tone, cadence, and CTAs to funnel goals - awareness, engagement, traffic, leads, or sales - and integrate paid social where it accelerates outcomes. Short-form video and platform content increasingly fuel ChatGPT, Perplexity, and Gemini citations. For Instagram organic + paid coordination, see our Instagram management and TikTok performance ads pages.

Why It Compounds

Organic + Paid + SEO + CRO

Organic builds trust and retention. Paid amplifies winners. SEO informs topics and keywords. CRO turns traffic into outcomes. Together they reinforce each stage - reach, engage, convert - so content lifts brand searches, ads lower CPA, and landing pages raise conversion rate. Server-side GTM, Consent Mode v2, and multi-touch attribution tie social spend to revenue.

Social Services

What's Included in Our Social Media Program

Campaign Strategy

Audience research, content pillars, and monthly post calendars calibrated to each platform.

Ad Creation

On-brand graphics, short-form video, captions, and platform-native creative formats.

Ad Scheduling

Strategic posting cadence with platform-optimized timing for maximum organic reach.

Account Analysis

Competitor research, audience insights, and performance benchmarking across platforms.

Brand Awareness

Community management, DMs, comments, and UGC programs that build brand loyalty.

Custom Reporting

Revenue-tied dashboards with GA4 multi-touch attribution and UTM tracking per post.

Organic Management

Always-on brand building, community, and retention across Meta, TikTok, and Instagram.

Paid Social

Targeted acquisition campaigns, retargeting, and lookalike audiences on paid social channels.

Request a Proposal

Tell Us About Your Goals

Share your site, platform, and target outcomes. A senior strategist replies within one business day with a pricing band and a draft scope.

FAQ

Social Media Management - FAQ

What is 1Digital® as a social media management agency?

1Digital® Agency is a US-based eCommerce digital marketing agency and Google Partner with 15 years of social media management and paid social advertising experience across 400+ brands - including Steinway & Sons, Synchrony, Lenox, Kate Spade, Hitachi, MFA Boston. 50+ in-house specialists. 4.9/5 across 100+ verified reviews. Shopify Plus Partner, Elite BigCommerce Partner (BigDev Certified). Coverage spans Meta (Facebook + Instagram), TikTok, Pinterest, and X.

What’s included in social media management?

Strategy & calendar - paired with social media advertising and content marketing: Audience research, tone of voice, monthly content plan, posting cadence calibrated per platform. Creative & copy: On-brand graphics, short-form video, captions, hashtag frameworks, and platform-native creative formats. Publishing & community: Scheduling, moderation, DMs and comments response guidelines, escalation paths. Paid amplification: Boosted posts, paid social campaigns, retargeting - with server-side GTM and Consent Mode v2. Analytics: KPI dashboards for reach, engagement, follower growth, and revenue attribution.

How do you measure ROI from organic and paid social?

Attribution: Server-side GTM, Consent Mode v2, GA4 multi-touch attribution, and UTM tracking - quantifying traffic, leads, and revenue by post, platform, and campaign. Engagement quality: Saves, shares, comment sentiment, video completion rates - not just likes. Funnel view: Follower growth → site visits → email/SMS signups → assisted conversions → revenue per platform. Content yield: Performance by theme (UGC, how-to, promo, story) to double down on winners. Paid efficiency: ROAS, CPA, CAC, and incremental lift testing.

What’s the difference between organic management and paid social?

Organic: Always-on brand building, community, retention, cost-efficient reach. Compounding signal that lifts everything else. Paid: Targeted amplification for acquisition, time-sensitive promos, retargeting, and lookalike audiences. Best results: Use paid to boost top-performing organic posts, fill reach gaps, and run dedicated acquisition campaigns. Organic creative validates paid creative angles before scale.

How do AI engines factor social media content?

AI engines (ChatGPT Search, Perplexity, Gemini) increasingly cite social media content - TikTok product reviews, Instagram Reels, X discussions, Reddit threads, and YouTube videos all surface in AI engine answers. Strong organic social presence with consistent brand entity signals, original short-form video, and active community engagement compounds AI engine citation share alongside traditional SEO. We treat social as part of the AI surfacing strategy.

How fast will we see impact?

Early momentum in weeks 2-4 (consistency + creative refresh). Compounding growth in weeks 6-10 as themes, posting windows, and community loops dial in. Paid campaign optimization typically reaches stable performance in 3-6 weeks of continuous testing. Larger algorithmic gains (Instagram Reels reach lift, TikTok For You Page placement) build over 3-6 months of consistent content velocity.

What does social media management cost?

Engagements start at $185/hour with four-tier packages: Starter (1-2 platforms, organic-focus, smaller catalogs), Growth (3-4 platforms, organic + paid integration), Enterprise (5+ platforms, full creative production, multi-region scope), Custom (specialty platforms, regulated verticals, multi-brand portfolios). 3-month initial term for ongoing engagements.

New · Social listening for stores

Find the conversations your next customers are having

Social media management is half posting and half listening. Signal does the listening: it reads Reddit, forums, YouTube, LinkedIn and X for people asking where to buy or which product to choose, and hands you the posts worth joining.

  • ›Listens on Reddit, community forums, YouTube comments, LinkedIn posts and X
  • ›Works with any store platform, nothing to install
  • ›Read-only: it never posts for you

Illustration with example data

Introducing

Your Industry. Your CMS. Managed for You.

  • Unlimited managed edits - shipped on your plan's SLA
  • SEO baked into every page, post, and location
  • Technical SEO on every plan; AI schema and internal linking on Premium & Ultra
UnlimitedManaged edits included
AI-firstContent tools built in
SEO-nativeRich search results automated
On-timeUpdates shipped on schedule

Real strategists. Real AI tools. Real growth.  -  1Digital® since 2012