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Hire 1Digital® as your BigCommerce agency when the engagement is bigger than a freelancer should touch — enterprise build, B2B Edition rollout, Multi-Storefront architecture, Catalyst headless launch, or a replatform from Magento, Shopify Plus, or Salesforce Commerce Cloud. We're an Elite BigCommerce Partner since 2012 — the top partner tier, with launch-engineer access on enterprise rollouts, partner-only beta visibility, direct lines to BigCommerce's merchant success team, and BigDev Certified engineers on every build. 14 years, 50+ in-house specialists, 400+ brands, 200+ migrations, 941+ verified reviews at 4.9/5. Engagements start at $185/hour.
Hire us when you're running enterprise BigCommerce — B2B Edition, Multi-Storefront, Catalyst headless, a replatform from Magento or Shopify Plus, or a build complex enough that a freelancer will leave gaps. We're an Elite BigCommerce Partner since 2012 (the top partner tier — there are roughly two dozen Elite Partners worldwide), BigDev Certified, with launch-engineer access on enterprise rollouts and direct lines to BigCommerce's merchant success team. 14 years, 50+ in-house specialists, 400+ brands, 941+ verified reviews at 4.9/5. If your project is a small Stencil tweak, hire a freelancer instead — we're priced for the engagements freelancers can't safely deliver.
What does Elite BigCommerce Partner status actually get me?
Three things you can't buy a la carte. (1) A BigCommerce launch engineer assigned to enterprise rollouts — sign-off on architecture, migration cutover, B2B Edition configuration. (2) Partner-only beta access and roadmap visibility — we see Catalyst, Makeswift, and B2B Edition features before they ship, so we don't paint your store into a corner. (3) Direct escalation into BigCommerce's merchant success and platform engineering teams when a complex migration or B2B rollout needs platform sign-off. Plus co-marketed case studies and credibility you can show your board.
How is this page different from /bigcommerce-enterprise/?
This page answers "should I hire 1Digital as my BigCommerce agency?" The Enterprise page answers "should I pick BigCommerce as my platform at all?" — an honest pros-and-cons assessment of the platform itself, including where it loses to Shopify Plus and Adobe Commerce. If you're still platform-shopping, start there. If you've already chosen BigCommerce and need to decide between agencies, you're on the right page.
When should I hire a freelancer or in-house dev instead?
Freelancer if you need a Stencil header tweak, one Page Builder zone added, or a single Klaviyo flow wired — cheaper, faster, lower coordination overhead. In-house if you have 12+ months of steady BigCommerce work, want institutional knowledge to stay, and can hire a senior generalist for $130K+ all-in. Hire 1Digital® when the engagement spans design, dev, B2B Edition, Multi-Storefront, integrations, and post-launch ops — and you'd rather one accountable team than five vendors and a project manager.
What do engagements cost and how do they get scoped?
Engagements start at $185/hour. Most enterprise BigCommerce projects run as fixed-scope SOWs (B2B Edition rollout, Multi-Storefront expansion, Magento-to-BigCommerce migration, Catalyst headless launch) plus an optional retainer for ongoing ops. A senior strategist scopes within one business day — pricing band, timeline, and what's in vs. out before contracts are drafted. No bait-and-switch hourly creep.
Elite Partner — What It Actually Gets You
What “Elite BigCommerce Partner” Means in Practice
Elite is BigCommerce's top partner tier — roughly two dozen agencies worldwide hold it. Most BigCommerce partners are not Elite. Here's what the tier actually unlocks on your engagement, not just the badge on the homepage.
Launch Engineer on Enterprise Rollouts
BigCommerce assigns a launch engineer to Elite Partner enterprise engagements — architecture sign-off, migration cutover review, B2B Edition configuration validation. You get a named contact at BigCommerce, not a support ticket.
Partner-Only Beta & Roadmap Access
Early access to Catalyst, Makeswift, Page Builder, B2B Edition, and Multi-Storefront features before they ship — so we don't architect your store around something that's about to change. Roadmap visibility means smarter platform bets.
Direct Line to Merchant Success
Elite Partners get escalation paths into BigCommerce's merchant success and platform engineering teams. Complex migration question, B2B Edition edge case, GraphQL Storefront API quirk — we open a thread, not a ticket queue.
BigDev Certified Engineers on Every Build
BigDev Certification is BigCommerce's official engineering credential. Every Stencil, Catalyst, Checkout SDK, and Widget Builder line we ship is written by someone who passed it — not a generalist who picked up the platform last quarter.
1Digital® | Elite BigCommerce Partner Since 2012
For a small Stencil tweak, Elite status doesn't matter — hire a freelancer. For an enterprise B2B Edition rollout, a Multi-Storefront program, or a Catalyst headless launch, it's the difference between shipping on time and arguing with a support queue.
When to Hire Us — And When Not To
Should You Hire 1Digital® for This Engagement?
Honest scope conversation matters more than the SOW dollar amount. Here's when we're the right call — and when we'll talk you out of hiring us and point you at a better fit.
Hire 1Digital® when:
Enterprise BigCommerce build or replatform
Full agency engagement for a brand at or moving toward enterprise scale — design, dev, integrations, post-launch ops as one accountable team. Engagements like this are what Elite Partner status is built for.
B2B Edition rollout
Company hierarchies, Price Lists, Customer Groups, net-terms checkout, sales-rep workflows, ERP-synced invoicing. Native BigCommerce B2B Edition, not a third-party wholesale app duct-taped onto a B2C theme.
Multi-Storefront architecture
Regional, sub-brand, or DTC / B2B separation under one BigCommerce subscription. Shared catalogs, channel-aware product visibility, consolidated admin. Architecture decisions here are expensive to undo — 14 years of pattern recognition matters.
Migration from Magento, Shopify Plus, or Salesforce Commerce Cloud
SEO-safe replatforms with URL mapping, 301 redirects, data integrity QA, and schema graph preservation. 200+ migrations behind us — we've already met the failure modes you're worried about.
Catalyst headless storefront
Next.js + React + Makeswift on the GraphQL Storefront API. Right call when you need UX flexibility, multi-channel reach, or Core Web Vitals a traditional theme can't deliver. We scope honestly — if Stencil still fits, we'll tell you.
Complex engagement spanning 6+ months
Roadmap that touches design, dev, B2B, integrations, and ongoing ops. You'd rather one team with institutional memory than five vendors and a project manager riding herd on contractors.
Hire someone else when:
Tiny Stencil tweak — hire a freelancer
A header swap, one Page Builder zone, one product-options bug. A solid BigCommerce freelancer will ship it in a day for a fraction of our minimum. We're priced for engagements freelancers can't safely deliver.
Pure WordPress or non-eCommerce build
We exist for eCommerce platforms — BigCommerce, Shopify Plus, Adobe Commerce, WooCommerce. A marketing site with no commerce isn't where our edge shows up. Hire a WordPress shop instead.
Platform-agnostic strategy consulting
We're BigCommerce-deep, not platform-neutral. If you need a vendor with no horse in the race to evaluate BigCommerce vs. Shopify Plus vs. Adobe Commerce, hire an independent analyst — and read our honest pros-and-cons of the platform in the meantime.
You already have an in-house BigCommerce team
If you've built institutional BigCommerce expertise in-house and only need staff-augmentation for a single sprint, that's a contractor engagement — not an Elite Partner agency engagement. Different shape, different price point.
Not sure which bucket you're in? Send the form below. A senior strategist will tell you honestly — including “hire a freelancer” if that's the right call.
Every BigCommerce engagement is staffed with a dedicated account strategist, design lead, dev lead, and growth marketer — same faces from kickoff through ongoing ops. Backed by 50+ in-house specialists across Stencil, Catalyst (Next.js + React + Makeswift), Widget Builder, Checkout SDK, GraphQL Storefront API, B2B Edition, Multi-Storefront, Klaviyo, Recharge, Yotpo, and platform migrations. Scoping starts with an honest fit conversation — Stencil vs. Catalyst, Multi-Storefront vs. single store, B2B Edition vs. wholesale app. If we're not the right call, we'll say so and point you at a better fit.
Stencil, Catalyst, B2B Edition, Multi-Storefront, and replatforms from Magento, Shopify Plus, and Salesforce Commerce Cloud. The work behind the partner badge.
This Page Isn't the Right Page For Every BigCommerce Question
This page is for one decision: should you hire 1Digital® as your BigCommerce agency? If you're asking a different question, here's where to go instead.
Why Brands Pick 1Digital® as Their BigCommerce Agency
Enterprise BigCommerce work needs a team, not a contractor. A B2B Edition rollout touches catalog, customer accounts, net-terms checkout, sales-rep workflows, and ERP sync — that's a strategist, a Stencil / Catalyst dev, a Checkout SDK dev, a Klaviyo / lifecycle marketer, and the dedicated BigCommerce B2B SEO work needed to keep gated catalogs discoverable, all running in parallel. Multi-Storefront rollouts need someone owning the architecture call (separate stores vs. channels) and someone wiring expansion-store admins into one operational rhythm. Catalyst headless builds need React engineers comfortable with Next.js + Makeswift + the GraphQL Storefront API — and an indexing strategy purpose-built for the framework, which is exactly what our Catalyst SEO playbook covers. Elite Partner status plus 14 years means we've already met every failure mode you're about to.
Elite BigCommerce Partner — the top partner tier, with launch-engineer access and partner-only beta visibility
BigDev Certified engineers writing every Stencil, Catalyst, and Checkout SDK line
14 years specialized in BigCommerce — pattern recognition on the failure modes freelancers haven't seen yet
50+ in-house specialists — strategist, design lead, dev lead, marketer per engagement, same faces from kickoff onward
400+ brands, 200+ migrations, 941+ verified reviews at 4.9/5
Honest scope conversations — Stencil vs. Catalyst, Multi-Storefront vs. single store, B2B Edition vs. wholesale app
Project-based or retainer — no lock-in, no minimum-commitment trap
Engagements start at $185/hour, scoped before contracts are drafted
Platform Comparison
BigCommerce vs Shopify vs Magento vs Volusion — Pros & Cons
Choosing the right eCommerce platform is the highest-leverage decision a growing store makes — and the most common reason brands replatform. Here's how the four mainstream platforms compare across the trade-offs that actually matter at scale.
BigCommerce
Pros
All-in-one SaaS solution that provides hosting and templates for building and customizing a storefront, along with analytical, inventory management, and marketing tools. The platform is supported by a huge ecosystem of designers, developers, digital marketing professionals, and thousands of apps. The open API is also compatible with countless third-party tools. With multiple subscription plans available starting at $29.95, BigCommerce can be both affordable and highly scalable. BigCommerce does not charge transaction fees.
Cons
BigCommerce does not natively support additional languages — third-party apps are required for multilingual storefronts. Yearly sales thresholds tied to subscription tier mean stores can auto-upgrade as revenue grows, incurring unexpected costs. The free theme selection is limited (though many premium themes are available for purchase, and the large BigCommerce ecosystem supports developers who can design and code custom Stencil or Catalyst themes).
Shopify
Pros
A hosted, SaaS platform ideal for merchants who aren't technically savvy. The website builder is easy to use, even without coding experience. Compatible with a wide range of free themes and integrates with countless apps and third-party tools. 24/7 support, robust marketing and inventory management, and a huge ecosystem of developers, designers, and digital marketers. Over 7,000 Shopify apps plus countless compatible third-party tools. Even as a templated SaaS platform, basic customizations are relatively easy through the editor, and most themes are designed to be editing-friendly.
Cons
Shopify charges transaction fees on plans below Shopify Payments. The native blog is lacking in content marketing functionality — inflexible layouts, an outdated editor, and no native option to create blog categories. Migration off Shopify is not straightforward — exports are CSV-based, so it is best handled by eCommerce migration professionals. Apps and paid themes — while abundant — can be pricey at scale.
Magento
Pros
As an open-source eCommerce platform, Magento (Adobe Commerce) is effectively limitless in the scope of customizations possible — you're limited by your development capacity, not the platform. Its open-source nature also enables excellent omnichannel capabilities. A large global developer community (hundreds of thousands) means help is available. Magento offers helpful regulatory and compliance features such as a GDPR extension for European customers, plus select tax and accounting functionality. Granular control over structure and functionality makes hyper-optimized stores possible for SEO, landing page optimization, and CRO.
Cons
Magento demands a high level of technical acumen and can be resource-intensive and expensive to manage. The platform requires you to manage your own hosting and keep up with platform version and security updates. Magento is far more difficult to manage and customize than most SaaS platforms — it is very difficult (nearly impossible) for someone without coding or development experience to launch and operate a Magento store.
Volusion
Pros
Volusion is fully-hosted, fairly affordable, and does not claim transaction fees. Offers abandoned-cart recovery, SEO tools, a mobile app, native review functionality, and supports a wide range of payment methods in multiple currencies. Strong inventory management and marketing tools — product videos, suggested products, and “deal of the day” features. 24/7 customer support across all plans.
Cons
Volusion offers a limited theme selection — only 11 are free. Limited native functionality and no built-in blog. While building a store with Volusion is fairly easy, customizing the platform without development experience is hard, and some users find the editor confusing.
Migration Guides
eCommerce Migration Platform Guides
Pick the path that fits — URL governance, 301 redirect maps, schema-graph preservation, llms.txt continuity, and customer / order / product data integrity baked into every replatform.
14 years of eCommerce audits across BigCommerce, Shopify, Magento (Adobe Commerce), WooCommerce, and Volusion. A senior strategist reviews technical SEO, Core Web Vitals, schema graphs, llms.txt readiness, AI-engine citation eligibility, paid-media account hygiene, and conversion funnel — then sends back prioritized recommendations you can act on, whether you work with us or not.
14 years of replatform experience across BigCommerce, Shopify, Shopify Plus, Magento / Adobe Commerce, WooCommerce, and Volusion — with URL governance, 301 redirect maps, schema-graph preservation, and llms.txt continuity baked into every migration.
200+
migrations completed
300,000+
products migrated
100,000+
orders & customers migrated
Hire-an-Agency FAQ
Answering the hire-decision questions head-on — Elite Partner specifics, freelancer vs. agency, sibling-page disambiguation, scoping process.
What does "Elite BigCommerce Partner" actually mean — and how is it different from a regular BigCommerce Partner?
Elite is BigCommerce's top partner tier — roughly two dozen agencies worldwide hold it. Elite Partners get a launch engineer assigned to enterprise engagements, partner-only beta access for Catalyst / Makeswift / B2B Edition / Multi-Storefront, direct escalation into BigCommerce's merchant success and platform engineering teams, and co-marketed case studies. A regular Partner doesn't get launch-engineer access, doesn't get the same beta visibility, and doesn't have the same escalation paths. For a Stencil tweak it doesn't matter. For an enterprise B2B Edition or Catalyst rollout, it's the difference between shipping on time and arguing with a support queue.
How is this page different from /bigcommerce-enterprise/? When should I read each?
This page answers "should I hire 1Digital® as my BigCommerce agency?" The Enterprise page answers "should I pick BigCommerce as my platform at all?" — an honest pros-and-cons review including where BigCommerce beats Shopify Plus and Adobe Commerce, and where it loses. If you're still platform-shopping, read the Enterprise page first. If you've already picked BigCommerce and you're choosing between agencies, you're on the right page.
How is this different from /bigcommerce-developer/?
The Developer page is engineering services — hire BigCommerce engineers for development work (Stencil, Catalyst, Widget Builder, Checkout SDK, custom apps, API integrations). It's the right page if you have a design and roadmap and need a dev team to ship it. This page is the full agency engagement — strategy, design, dev, growth, and ongoing ops as one accountable team. If you only need engineers, see BigCommerce Developer. If you need a full agency relationship, you're on the right page.
When should I hire 1Digital® vs. a freelancer vs. an in-house developer?
Freelancer for one-off Stencil tweaks, a single Page Builder zone, or a single Klaviyo flow — cheaper, faster, lower overhead. In-house if you have 12+ months of steady BigCommerce work, want institutional knowledge to stay, and can spend $130K+ all-in on a senior generalist. Hire 1Digital® when the engagement spans design, dev, B2B Edition, Multi-Storefront, integrations, and post-launch ops — and you'd rather one accountable team than five vendors. We'll talk you out of hiring us if a freelancer is a better fit.
What's the actual scoping and onboarding process like?
Quote request → 30-minute scoping call within one business day with a senior strategist (not a sales rep). That call ends with a pricing band, rough timeline, and an honest read on whether we're the right fit. Fixed-scope SOW or retainer drafted within a week, signed, and a dedicated team (strategist, design lead, dev lead, marketer) kicks off. Same faces from kickoff through ongoing ops — not a rotating bench.
What kinds of BigCommerce merchants typically hire 1Digital®?
Enterprise DTC brands past $5M GMV that have outgrown a freelancer or boutique studio. B2B / wholesale operations rolling out native BigCommerce B2B Edition (Price Lists, Customer Groups, company hierarchies, net-terms). Multi-brand or multi-region operators running Multi-Storefront under one subscription. Replatform projects leaving Magento (Adobe Commerce), Shopify Plus, WooCommerce, or Salesforce Commerce Cloud for BigCommerce. Plus merchants moving to Catalyst headless for multi-channel reach.
Do you also handle BigCommerce SEO, templates, or ongoing support — or just full agency engagements?
All of it, but as separate engagement shapes with their own pages. Full agency relationship: this page. BigCommerce SEO as a standalone retainer: see /bigcommerce-seo-agency/. Theme or template work specifically: see /bigcommerce-templates/. Ongoing managed support after a build (yours or someone else's): see /bigcommerce-support/. Engineers only, no full agency wrap: see /bigcommerce-developer/. We don't force every merchant into the same package — the right scope depends on what you actually need.
What if I just want a quote without a long sales call?
Send the quote form with your store URL, current platform, what you're trying to ship, and rough timing. A senior strategist replies within one business day with a pricing band — no pre-call required. We'll set up a scoping call only if you want one. No drip sequences, no "nurture" emails.
Can you talk me out of a build I'm already planning?
Yes, and we do. The honest scope conversation matters more than the SOW dollar amount — a B2B Edition rollout someone doesn't actually need is more expensive than a freelancer engagement someone should have hired. We'd rather lose the quote and earn the referral than ship the wrong thing.
Ready for an Honest Scoping Call?
Hire an Elite BigCommerce Partner — Not a Freelancer
Send store URL, current platform, what you're trying to ship (B2B Edition, Multi-Storefront, Catalyst headless, migration), and rough timing. A senior strategist replies within one business day with a pricing band and honest read on fit. Engagements start at $185/hour. No drip sequences. No nurture funnels.
